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To be by your side 24 hours a day, seven days a week, 365 days a year. This is the purpose of this section of our site. Here you can download, access our commercial documents and manuals.

Downloads

For installation or update of the software available for download on this page a password is required, which is available to customers with Support and Update Contract or that can be purchased separately at any time.

Do not start the update process if you do not have the password.

And, always back up your entire system before updating (and make sure you know how to install the backup if necessary).

UPDATES (password required for update)

Product Date Version Size Information Download
CDRsRetriever - Requires 64-bit Windows 17/06/2026 1.0.22 16.538.731 Information Download
FLAvoice (Khomp) - Update - Requires 64-bit Windows 16/09/2026 12.0.18 743.512.313 Information Download
FLAvoice (SIP) - Update - Requires 64-bit Windows 16/09/2026 12.0.18 842.062.182 Information Download
Info360 - Full update - Requires 64-bit Windows 15/04/2024 2.0.7b240415 3.642.491.290 Download

INSTALLERS (password required for installation)

Product Date Version Size Download
CDRsRetriever - Installer - Requires 64-bit Windows 17/06/2026 1.0.22 31.267.886 Download
FLAvoice (Khomp) - Installer - Requires 64-bit Windows 16/09/2026 12.0.18 822.706.541 Download
FLAvoice (SIP) - Installer - Requires 64-bit Windows 16/09/2026 12.0.18 923.926.012 Download
Info360 - Installer 15/04/2024 2.0.7b240415 3.642.491.290 Download

FORMS & SPREADSHEETS

Product Date Version Size Download
FLAvoice - Atención Automática - ES - V1 19/04/2024 1 244.736 Download
FLAvoice - Automated Attendance - EN - V1 19/04/2024 1 261.632 Download
FLAvoice - Enterprise - EN - V1 19/04/2024 1 528.896 Download
FLAvoice - Empresa - ES - V1 19/04/2024 1 511.488 Download
FLAvoice - Hotel - EN - V1 19/04/2024 1 616.960 Download
FLAvoice - Hotel - ES - V1 19/04/2024 1 551.424 Download
Info360 - EN - V1 19/04/2024 1 333.312 Download
Info360 - ES - V1 19/04/2024 1 277.504 Download
Info360 + FLAvoice - EN - V1 19/04/2024 1 750.592 Download
Info360 + FLAvoice - ES - V1 19/04/2024 1 657.920 Download
Satisfaction Survey IVR - EN - V1 19/04/2024 1 276.480 Download
IVR de Encuesta de Satisfacción - ES - V1 19/04/2024 1 259.584 Download

QUICK GUIDES

Product Date Version Size Download
[FLAvoice] How to: Configure FLAvoice for Avaya Aura 23/09/2024 2022.03A 3.111.034 Download
[FLAvoice] How to: Configure FLAvoice for Avaya IP Office 23/09/2024 2022.03A 4.520.031 Download
[FLAvoice] How to: Configure FLAvoice for Epygi QX 23/09/2024 2024-08-20 4.167.095 Download
[FLAvoice] How to: Configure FLAvoice for Grandstream CloudUCM 28/03/2025 2025-03 8.340.058 Download
[FLAvoice] How to: Configure FLAvoice for Grandstream Sotware UCM 28/03/2025 2025-03 8.337.925 Download
[FLAvoice] How to: Configure FLAvoice for Grandstream UCM 28/03/2025 2025-03 3.141.340 Download
[FLAvoice] How to: Connect FLAvoice SIP to analog PBXs 23/09/2024 2024.07 20.798.043 Download
[FLAvoice] How to: Install FLAvoice 23/09/2024 2022.03A 8.846.151 Download
[FLAvoice] How to: Update FLAvoice 18/02/2026 2026.02 6.790.958 Download
[FLAvoice] How to: Use Room Status & Minibar 23/09/2024 2017-03-19 1.653.635 Download
[FLAvoicePanel] How to: Install FLAvoicePanel 30/07/2026 2026.03 15.917.492 Download
[FLAvoiceWEB] How to: Install FLAvoiceWEB 23/09/2024 2024.07 11.817.696 Download

DESK PHONE APPS

Product Date Version Size Download
Concierge - requires FLAvoice v.9.1.3 05/10/2023 1.0.0 14.379.631 Download
Concierge Messages - requires FLAvoice v.9.1.3 05/10/2023 1.0.0 14.782.195 Download
PMS (for Avaya Vantage™) - requires FLAvoice v.9.1.3 05/10/2023 1.0.1 8.839.560 Download
PMS (for Grandstream GXV3370™) - requires FLAvoice v.9.1.3 05/10/2023 1.0.1 8.839.553 Download
Wake-Up - requires FLAvoice v.9.1.3 05/10/2023 1.0.0 4.540.891 Download