Support 24x7x365

To be by your side 24 hours a day, seven days a week, 365 days a year. This is the purpose of this section of our site. Here you can download, access our commercial documents and manuals.
 

Downloads

For installation or update of the software available for download on this page a password is required, which is available to customers with update contract or that can be purchased separately at any time.
Do not start the update process if you do not have the password.
And, always back up your entire system before updating (and make sure you know how to install the backup if necessary).
UPDATES (password is required for update)
ProductDateVersionBytesInfoDownload
CDRsRetriever - Requires 64-bit Windows11/12/20231.0.1911.354.256 InformaçõesDownload
FLAvoice - Full update - Requires 64-bit Windows26/03/202410.1.6750.770.771InformaçõesDownload
INFO360 Informatec - Full update - Requires 64-bit Windows22/08/20232.0.7b2308223.642.491.290 Download
INSTALLERS (password is required for installation)
ProductDateVersionBytesInfoDownload
CDRsRetriever - Installer - Requires 64-bit Windows11/12/20231.0.1929.528.519 Download
FLAvoice (SIP) - Installer - Requires 64-bit Windows26/03/202410.1.61.213.784.399  Download
INFO360 Informatec - Installer22/08/20232.0.7b2322083.642.491.290 Download
FORMS & SPREADSHEETS
ProductDateVersionBytesInfoDownload
INFO360 - Pre-installation form - Enterprise (EN)22/08/202315160.256 Download
INFO360 - Pre-installation form - Enterprise (ES)22/08/202315179.200  Download
INFO360 - Registration form - Enterprise (EN)22/08/20237122.368 Download
INFO360 - Registration form - Enterprise (ES)22/08/20237121.856 Download
FLAvoice - Pre-Installation Checklist - Hotels - EN10/10/20221199.789 Download
FLAvoice - Pre-Installation Checklist - Hotels - ES10/10/20221199.759 Download
APPS FOR DESK PHONES
ProductDateVersionBytesInfoDownload
Concierge - requires FLAvoice v.9.1.305/10/20231.0.014.379.631 Download
Concierge Messages - requires FLAvoice v.9.1.305/10/20231.0.014.782.195 Download
PMS (for Avaya Vantage™) - requires FLAvoice v.9.1.305/10/20231.0.18.839.560 Download
PMS (for Grandstream GXV3370™) - requires FLAvoice v.9.1.305/10/20231.0.18.839.553 Download
Wake-Up - requires FLAvoice v.9.1.305/10/20231.0.04.540.891 Download