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To be by your side 24 hours a day, seven days a week. This is the purpose of this section of our site. Here you can download, access our commercial documents and manuals.Downloads
For installation or update of the software available for download on this page a password is required, which is available to customers with update contract or that can be purchased separately at any time. Do not start the update process if you do not have the password. And, always back up your entire system before updating (and make sure you know how to install the backup if necessary).Updates
Before you update your product, read the document that describes the changes made, as well as the required infrastructure (computer, memory, operating system etc.). It may happen that you do not need to update your product simply due to the fact that any changes do not apply to the modules you use, or that your infrastructure does not support the updated version. It may happen that updating requires minimal infrastructure configurations (processor, RAM, operating system, etc.) greater than what you currently have.Free space on HD
IMPORTANT: we recommend that you have at least 30 GB free on the HD when you update any product.UPDATES (password is required for update)
Product | Date | Version | Bytes | Info | Download |
CDRsRetriever - Requires 64-bit Windows | 28/08/2023 | 1.0.18 | 11.211.990 | Download | |
FLAvoice - Requires 64-bit Windows | 21/09/2023 | 10.0.3 | 735.994.054 | Informações | Download |
INFO360 Informatec - Full update | 22/08/2023 | 2.0.7b230822 | 3.642.491.290 | Download |
INSTALLERS (password is required for installation)
Product | Date | Version | Bytes | Info | Download |
Installer - CDRsRetriever - Requires 64-bit Windows | 28/08/2023 | 1.0.18 | 29.423.832 | Download | |
Installer - FLAvoice (SIP) - Requires 64-bit Windows | 21/09/2023 | 10.0.3 | 1.202.155.294 | Download | |
Installer - INFO360 Informatec | 22/08/2023 | 2.0.7b232208 | 3.642.491.290 | Download |
FORMS & SPREADSHEETS
Product | Date | Version | Bytes | Info | Download |
INFO360 - Pre-installation form - Enterprise (EN) | 22/08/2023 | 15 | 160.256 | Download | |
INFO360 - Pre-installation form - Enterprise (ES) | 22/08/2023 | 15 | 179.200 | Download | |
INFO360 - Registration form - Enterprise (EN) | 22/08/2023 | 7 | 122.368 | Download | |
INFO360 - Registration form - Enterprise (ES) | 22/08/2023 | 7 | 121.856 | Download | |
FLAvoice - Pre-Installation Checklist - Hotels - EN | 10/10/2022 | 11 | 99.789 | Download | |
FLAvoice - Pre-Installation Checklist - Hotels - ES | 10/10/2022 | 11 | 99.759 | Download |
MANUALS
Product | Date | Version | Bytes | Info | Download |
FLAvoice - User's Manual (EN) | 06/01/2020 | 9.3.1 | 25.605.076 | Download | |
FLAvoice - User's Manual (ES) | 06/01/2020 | 9.3.1 | 29.120.722 | Download | |
FLAvoice - User's Manual (PT) | 06/01/2020 | 9.3.1 | 28.014.387 | Download |
APPS FOR DESK PHONES
Product | Date | Version | Bytes | Info | Download |
Concierge - requires FLAvoice v.9.1.3 | 24/01/2019 | 1.0.0 | 14.379.631 | Download | |
Concierge Messages - requires FLAvoice v.9.1.3 | 24/01/2019 | 1.0.0 | 14.782.195 | Download | |
Hospitality Portal (for Avaya Vantage™) - demo | 08/07/2020 | 1.0.12 | 37.358.919 | Download | |
Hospitality Portal (for Grandstream GXV3380™) - demo | 28/11/2019 | 1.0.0 | 34.017.406 | Download | |
PMS (for Avaya Vantage™) - requires FLAvoice v.9.1.3 | 24/01/2019 | 1.0.1 | 8.839.560 | Download | |
PMS (for Grandstream GXV3370™) - requires FLAvoice v.9.1.3 | 24/01/2019 | 1.0.1 | 8.839.553 | Download | |
Wake-Up - requires FLAvoice v.9.1.3 | 24/01/2019 | 1.0.0 | 4.540.891 | Download |